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Transferring your Domain Name

Note

As per ICANN's new domain transfer guidelines, effective 25th May 2018, all domain transfers will not require Form of Approval (FoA). The Transfer Authorization process will not require the Registrant Contact's approval via e-mail.

Before proceeding with the Transfer, you are advised to first check the following:

  • confirm if your domain name can be transferred. 1

  • check if you require to obtain a Domain (Transfer) Secret or Authorization Code for your domain name prior to placing a Transfer request. 2

Domain Name Extension Specific Caveats 
Note

Once you have confirmed the above, you may place a Transfer request for your domain name with Radix FZC.

Instructions for Customers

  1. Login to your Customer Control Panel. 3

  2. In the Menu, point to Manage Orders and then click Transfer Domain.

  3. Now, enter the domain name you wish to Transfer.

    About Domain (Transfer) Secret Key/Authorization Code Requirement 
    Note
  4. Click the Transfer button.

  5. Proceed with the Payment of the Invoice.

    Additional Information

    Paying for an Invoice

  6. After you have placed the Transfer Order, the Registrant Contact for the domain name will receive an e-mail from Radix FZC for the Transfer Authorization process, which needs to be approved within 5 days.

    Domain Transfer Authorization 
    Note
    • If the Registrant Contact does not approve the Transfer within 5 days, it is assumed that the Registrant Contact does not wish for the Transfer to complete and the Order is deleted in our system.

  7. Once the mail has been approved by the Registrant Contact, the Current Registrar will be notified regarding the transfer.

    The Current Registrar will send an e-mail to the Registrant Contact of the concerned domain name to confirm that they wish to Transfer their domain name. If the Transfer is not denied by either the Registrant Contact or the Current Registrar, the domain name will be Transferred to you under Radix FZC in the next 5 days.

Transfer Status, Domain (Transfer) Secret Change and Other Conditions 
Note

Instructions for Resellers

  1. Login to your Reseller Control Panel. 4

  2. In the Menu, point to Products -> Domain Registration and then click Transfer.

  3. Now, enter the domain name you wish to Transfer.

    About Domain (Transfer) Secret Key/Authorization Code Requirement 
    Note
  4. Click the Transfer button.

  5. Enter the Username (Email Address) of the Customer, on whose behalf you wish to Transfer this domain name. If the Customer is new, you can Add the Customer, by filling the form given there.

  6. Proceed with the Payment of the Invoice.

    Additional Information

    Paying for an Invoice

  7. After you have placed the Transfer Order, the Registrant Contact for the domain name will receive an e-mail from Radix FZC for the Transfer Authorization process, which needs to be approved within 5 days.

    Domain Transfer Authorization 
    Note
    • If the Registrant Contact does not approve the Transfer within 5 days, it is assumed that the Registrant Contact does not wish for the Transfer to complete and the Order is deleted in our system.

    • Once the mail has been approved by the Registrant Contact, the Current Registrar will be notified regarding the transfer.

      The Current Registrar will send an e-mail to the Registrant Contact of the concerned domain name to confirm that they wish to Transfer their domain name. If the Transfer is not denied by either the Registrant Contact or the Current Registrar, the domain name will be Transferred to you under Radix FZC in the next 5 days.

Transfer Status, Domain (Transfer) Secret Change and Other Conditions 
Note