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Changing your Control Panel Username, Mobile Number and other Contact Details

  1. Login to your Control Panel. 1

  2. Click the icon at the top right corner of the page and then click Your Account & Security.

  3. Modify the information here to suit your needs.

    The important fields are explained below:

    • Email: Provide your email address here.

      • We will verify a change to the email address by sending a code to the previous email address. You will have to provide this verification code to complete the change to the email address.

    • Personal Identification Number (PIN): Your PIN is a secret number that is used to verify your identity when you contact us.

    • Language Preference: Select the language in which you wish to see your interfaces, and receive emails from the system.

    • Mobile Number: Provide your mobile number here.


        A notification will be displayed on the Dashboard within your Control Panel, in case you have:

        • not provided a mobile number,


        • provided an invalid mobile number.

        You can update the mobile number by clicking the Update number link in the notification panel.

  4. Click the Modify button to save the changes.