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Understanding Calculation of Total Receipts for your Customers/Sub-Resellers

Typically, you would like to offer discounts to your Customers and Sub-Resellers, based on their higher volume of business. The system accomplishes this by allowing you to define Pricing Slabs. The volume of business done by your Customers and Sub-Resellers is calculated based on the total inflow of funds (money) received from them during the course of business. This figure maintained per Customer and Sub-Reseller is their Total Receipts figure.

Depending on their Total Receipts figure, you can set Pricing per Product.

Example:

Base Selling Price: USD 10
Selling Price for Total Receipts > USD 1000: USD 8
Selling Price for Total Receipts > USD 2000: USD 7

The above case implies:

  • Base Selling Price to the Customer is USD 10.

  • If any of your Customers, in their course of business, reach a Total Receipts figure of USD 1000, then they would receive a Pricing of USD 8.

  • If any of your Customers, in their course of business, reach a Total Receipts figure of USD 2000, then they would receive a Pricing of USD 7.

Note
  • In the case of the Domain Registration Product, the pricing model used by the system for Customers, instead allows offering discounts based on the number of years a domain name is registered, renewed for. This feature is referred as Telescopic Pricing.

    Only your Sub-Resellers pricing for Domain Registration continues to be based on their Total Receipts figure.

  • In the case of the Web Services Product, the Telescopic Pricing model is applicable for your Customers and Pricing Bands for Sub-Resellers.

  • The pricing for other Products for your Customers / Sub-Resellers is based on the Total Receipts figure.

Understanding Total Receipts Calculation

  • Every time you add funds to a Customer / Sub-Reseller account, the Add Funds process asks you whether you wish to add this amount to the Customer's or Sub-Reseller's Total Receipts figure. If the amount you are adding represents an amount of money you have received from your Customer / Sub-Reseller, then you should add the same to the Total Receipts figure for that Customer / Sub-Reseller.

  • Each time you deduct Funds from a Customer / Sub-Reseller account through a Debit Note, the process asks whether you wish to deduct this amount from your Customer's or Sub-Reseller's Total Receipts figure.

    Example:

    You may choose to add a Debit Note in order to reverse the effect of an incorrect Receipt value, or to reduce the Available Balance of your Customer / Sub-Reseller if they asked for a refund. In these cases, you would choose to deduct this amount from the Total Receipts figure for that Customer / Sub-Reseller.

  • Each time the system automatically adds a Receipt for your Customer / Sub-Reseller due to a Custom Payment Gateway or PayPal integration, it adds that amount to the Total Receipts figure for your Customer / Sub-Reseller.

  • Each time your Customer / Sub-Reseller requests a refund, the system deducts the refund amount requested from the Total Receipts figure.

The above is the complete set of calculations performed for calculation of the Total Receipts figure. All the above calculations would be simple to understand if you understand the basic theme of Total Receipts. The Total Receipts figure is basically representative of the total amount of money your Customer / Sub-Reseller is willing to spend with you in the System. The higher this figure the greater discounts you would be willing to offer to your Customer / Sub-Reseller. You have the flexibility to define Selling Price Slabs in the System, based on the Total Receipts figure.

Example:

  • A new Customer starts off with a Total Receipts figure of zero (0).

  • You now add a Receipt of USD 1000 for this Customer to signify a check (cheque) of USD 1000 sent by the Customer. In this case you would choose to add this to the Customers Total Receipts figure, which would now be USD 1000.

  • You realize that you made a mistake in feeding in the cheque. The check (cheque) was actually of USD 100, while you by mistake presumed it was USD 1000. In order to deduct the USD 900 wrongly credited to the Customer account, you will add a Debit Note of USD 900. During this process you will choose to deduct this figure from the Total Receipts figure of the Customer, bringing it down to USD 100 (which represents the true Total Receipts from that Customer).

  • Next, the Customer chooses to use your Payment Gateway to Add Funds of USD 500, for which the system adds a Receipt of USD 500 and adds the same to the Customers Total Receipts figure bringing it to USD 600.

  • The Customer does business with you for a month and realizes that he overestimated his requirements and will not require to park this much funds with you. He, therefore, opts to request for a refund of USD 250, using the Request Refund link. In this case the system will deduct this USD 250 from the Customer's Total Receipts figure and his Total Receipts would reflect USD 350.

The Total Receipts figure allows you to define Pricing Slabs which your Customers and Sub-Resellers can enjoy. This also takes away the burden of inspecting each Customer and Sub-Reseller account by you. You can simply work out a Pricing policy which you can then use to define your selling price to your Customers. The system will then automatically offer the appropriate Selling Price to your Customers based on their Total Receipts.

Modifying the Total Receipts figure

You can Modify the Total Receipts figure for your Customers and Sub-Resellers from the Customer / Sub-Reseller Details view.

You would need do this for various reasons:

  • You forgot to check the Add to Total Receipts box for a Customer or a Sub-Reseller while adding a Receipt. In this case, you can simply go to that Customer / Sub-Reseller Details view and modify the Total Receipts figure to reflect the true figure.

  • The Customer / Sub-Reseller sent you some funds for some other Services which you do not wish to credit to his Account, but you want it to affect the Total Receipts figure so that the Customer / Sub-Reseller can avail of lower Pricing.

Note

Any change you make to a specific Customer / Sub-Reseller Total Receipts figure will affect their Pricing, based on the Pricing Slabs you have set.